Ennismore & FETCH
Global Partnership
FETCH, in collaboration with Ennismore, has developed tailored Ordering & Payment solutions seamlessly integrated with POS, PMS and payment systems. This powerful digital solution elevates the guest experience, simplifies ordering and payments, boosts staff efficiency, and drives greater operational performance.
Discover how FETCH can transform your property, schedule a meeting with our team today.
FETCH and Ennismore have partnered to deliver a seamless digital solution that enhances the guest experience, streamlines ordering and payment processes, and empowers staff with tools to improve efficiency and productivity.
Fully integrated with POS, payment systems, PMS, and Accor’s ALL Loyalty Program, this ecosystem not only drives revenue growth but also supports Accor’s sustainability goals with paperless, eco-friendly transactions.
FETCH'S software represents a powerful asset, providing a unique advantage as QR codes become increasingly prevalent in the hospitality industry. With integration into our loyalty program, ALL, we are continuously enhancing the guest experience
Jean-Noel Lau Keng Lun
SVP Product Management
The unified experience
Transforming the guest experience with seamless technology
Our solutions offers a seamless blend of traditional and self-service options, giving guests choice and operators efficiency.
Scan & Pay
Tap, Split, Go
No waiting, no fuss—guests can scan, pay, tip, redeem loyalty points, and go in seconds with Scan & Pay, streamlining service for both customers and operators while keeping the experience smooth and refined.
Order & Pay
Instant, Efficient, Profitable
Let guests browse, order, and pay with ease, giving them control while streamlining operations. No interruptions, just seamless service that enhances the dining experience for all.
In-room Dining
Contactless, Convenient, Seamless
Transform room service with digital ordering, allowing guests to browse menus, place orders, and schedule deliver, all from their phones.
Digital Menu
Flexible, adaptable, and multilingual
Experience cost-effective, eco-friendly dining with our Digital Menu, flexible, multilingual, and easy to use, no integrations required.
Solutions tailored your property
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Discover the power of FETCH
Request a demo
Book a 30-minutes demo with the FETCH team to explore the tailored Accor package designed to best fit your hotel.
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Why choose FETCH
A global leader in enterprise solutions
As a trusted partner to hospitality businesses worldwide, we provide scalable, enterprise-level solutions that work across regions and property types.
Who We Are
A global leader in Ordering & Payment solutions for the hospitality industry.
Our Mission
To simplify transactions, improve customer experience, increase revenue and enhance operational efficiency through advanced technology.A global leader in Ordering & Payment solutions for the hospitality industry.
Only FETCH fully integrate across
POS
Integrates directly with existing POS systems to streamline order management and payment processing.
PMS
Sync guest details, enable room charges, and streamline in-room dining and service requests.
Payment
Enable secure, real-time transactions and automatic reconciliation across all leading providers.
Loyalty
Integrates with loyalty schemes to apply rewards, track points, and personalise offers automatically.
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