Guest Feedback
Capture,
Improve, Grow
Guest Feedback
Flexibility for guests,
efficiency for operators
Turn guest insights into action with real-time digital feedback, enhancing service and reputation effortlessly.
How it works
01.
Guest scans QR code
02.
Guest can rate their experience based upon predefined criteria as well as leaving comments.
03.
Negative ratings trigger managed responses and alerts so that staff members are instantly aware and can resolve issues.
04.
Positive ratings can be pushed to online review sites to improve web and social ratings.
Guest Feedback
Improve guest retention, enhance brand reputation, and deliver better experiences.
Instant Feedback Collection
Capture guest opinions while their experience is fresh.
Resolve Issues in real time
Address concerns on-site before they escalate to negative reviews.
Boost Online Reputation
Prompt satisfied guests to leave reviews on Google & TripAdvisor.
Actionable Insights
Identify trends and refine operations based on real guest feedback.
Automated Reputation Management
Save time with automated review requests and response tracking.
Get in touch
Book your free, no obligation demo and learn how
FETCH can benefit you today