In-room Dining

Convenient, contactless, and fully integrated

In-Room Dining

Contactless, Convenient,
Seamless

Enhance your guests’ experience by providing a digital ordering solution for room service, eliminating manual processes and offering an alternative to paper menus. 

With a simple QR code, guests can effortlessly order food at any time during their stay—whether scheduling breakfast the night before or placing an order on demand—freeing up staff and streamlining operations.

How it works

01.

Guest scans QR code to view menu

02.

Guest can browse and search multilingual menus filtering by allergens with the ability to edit and update

03.

Order goes through the POS

04.

Staff delivers food and guest pays via card terminal or cash 

Key features

Enhance your guests’ experience by providing a digital ordering solution for room service, 

QR Code Ordering

Guests scan a code to access an up-to-date digital menu and place orders instantly.

PMS Integration

Orders sync automatically with the hotel’s Property Management System, ensuring seamless guest folio management.


Flexible Scheduling

Guests can pre-order meals, schedule deliveries, and enjoy 24/7 ordering at their convenience

Eco-Friendly & Contactless


Eliminates printed menus, reduces waste, and supports a safer, touch-free experience.

Optimised Operations


Optimised Operations – Streamlines kitchen workflows by reducing phone orders and manual entry errors.

Loyalty Integration

Guests can earn or redeem loyalty points for meals, enhancing engagement and encouraging repeat stays


Multilingual Support

Menus can be automatically translated into any language, ensuring clarity for international guests and enhancing their experience


Get in touch

Book your free, no obligation demo and learn how

FETCH can benefit you today