Integrations
Connected to the hospitality technology you already run.
FETCH is built to work with existing hospitality systems. Explore the 21 confirmed integrations across loyalty, messaging, payments, property systems, point of sale and printing.
Payments
Payment journeys, routed your way.
Payment journeys are routed through the provider and payment methods your organisation has selected.
- Dojo
- Ottu
Planet
Razorpay
Stripe
Point of sale
Orders connected to the POS in use.
FETCH connects guest ordering journeys to the point-of-sale platforms operating in your venues.
- Omnivore
Simphony (STSGen1)
Simphony (STSGen2)
Property management systems
Hotel journeys connected to the property.
Connect service moments to the property systems already supporting your hotel operation.
- OPERA (OHIP)
- Stayntouch
Loyalty and messaging
Recognise guests and keep conversations connected.
Bring guest recognition and messaging into the connected service journey.
Loyalty
- COMO
Messaging
WhatsApp
Printing
Service instructions sent where teams need them.
Connect the guest journey to supported cloud printing at the venue.
- Star CloudPRNT
- Loyalty recognition within the ordering and payment journey
- Property management connectivity for hotel service moments
- Charge to room where supported by the property
- Configuration per property and per venue
How it works
A layer, not a replacement.
FETCH connects guest touchpoints to the systems that run your business, so you can add new ordering, payment and loyalty journeys without re-platforming.
Guest touchpoints flow through FETCH into the operational platforms your teams already use, with each journey configured around the way your properties and venues operate.
Guest
- Phone
- QR code
- Guest app
- Digital concierge
FETCH
- Ordering journeys
- Payment journeys
- Loyalty recognition
- Service logic
Integration layer
- Connected APIs
- Journey configuration
- Estate-level control
Your existing stack
- Point of sale
- Property management
- Payment provider
- Loyalty platform
Our approach
How we approach integration.
Connect, don’t replace
Your point-of-sale, property management, payment and loyalty platforms stay in place. FETCH connects the guest journey to them.
Configured per estate
Integrations are configured to match how your properties and venues actually operate, including how payment journeys are routed.
Extendable
Where a system isn’t already connected, we work with you and your provider to assess and plan the integration.
Bring the journey together
Tell us what you run. We’ll show you how it connects.
Book a demo and we’ll talk through your point-of-sale, property, payment and loyalty systems.