Solutions
Connected journeys for every hospitality moment.
Each FETCH solution addresses a different service moment—from guest-led ordering to hybrid service and enterprise control. All of them run on the same connected commerce layer.
Six experiences
Choose the journeys that suit each venue.
Most operators begin with one or two experiences and extend as they go. Every journey stays connected to the systems already in place.
- Guest-led orderingOrder & PayLet guests browse, order, pay or choose click & collect from anywhere on property.Explore
Service-led restaurantsScan & PayMake settling the bill fast, flexible and connected to the table.Explore
Hotel guest experienceIn-Room DiningBring the full room-service journey into a beautifully simple digital experience.Explore
Handheld serviceFETCH GOGive teams a handheld device for taking orders and payments wherever guests are.Explore
Hybrid serviceFETCH ServeLet guests scan to begin an order, let colleagues continue or complete it, and support payment in the way that suits the moment.Explore
Operations and enterprise controlFETCH ConnectGive property teams and central groups the visibility, control and insight to run connected hospitality journeys at scale.Explore
One journey
Discover. Order. Pay. Recognise.
Whichever experiences you choose, the guest journey stays consistent and connected.
01
Discover
Guests find the menu, the offer or the service moment wherever they already are.
02
Order
Guest-led, colleague-led or a blend of both—connected to the point-of-sale in use.
03
Pay
Payment journeys routed through the provider and workflows your business has selected.
04
Recognise
Loyalty recognition, feedback and follow-up connected to the same journey.
Bring the journey together
Ready to see FETCH in your estate?
Book a demo and we’ll walk through the guest journeys, the systems you already run and how FETCH connects them.